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Associate Director, Lab Operations 27 views


Ginkgo Bioworks is a publicly traded (NYSE: $DNA), high-growth biotechnology company based in Boston’s Seaport District, that is redesigning the living world to solve some of the globe’s growing challenges in health, energy, food, material, and more. Our mission to “make biology easier to engineer” is poised to disrupt multiple industries by leveraging our innovative data, automation, and scale capabilities in biological engineering. 
In response to the global COVID-19 pandemic, we have launched a new division: Concentric by Ginkgo. We firmly believe that testing is an essential requirement to re-open the economy as quickly and safely as possible. Concentric is the largest provider of K-12 COVID-19 testing. We currently run state-level K-12 testing programs in more than 10 states and some of the nation’s largest school districts. To date, Concentric has sequenced more than 10,000 samples from a variety of sample types, in support of public health. As we continue to scale Concentric by Ginkgo, our work is also evolving and expanding into new and exciting directions.


  • Oversee the lab processes on the Concentric delivery operations team, ensuring successful delivery of results and data from Concentrics network of lab partners
  • Manage a team of managers, associates, and temporary workers
  • Ensure ongoing vendor laboratory operational quality; may involve collaboration with quality team to  develop vendor laboratory corrective action plans, including technical investigation and root cause analysis
  • Participate in vendor laboratory contract discussions and on-going alliance management
  • Facilitate integration, validation, and onboarding of new lab vendors and adoption of new lab processes for various programs
  • Collaborate with Concentric technical experts to support laboratory sequencing validation approaches Create KPIs and manage using data to drive process improvements and business decisions
  • Collaborate cross-functionally to support Concentric program needs in the delivery of lab services
  • Understand costs related to vendor services and conduct analyses to manage the contribution of lab costs to the overall program
  • Tackle the most urgent and immediate problems facing Concentric as a whole
  • Continually shape the customer experience, as part of a cross-functional team
  • Support special projects, as requested
  • Support late night and weekend coverage, as needed
  • Minimum Requirements

  • Bachelor’s degree in biology or related field + 7 years relevant experience OR Master’s degree + 5 years OR PhD +3 years; MBA a plus
  • Experience in a regulated laboratory environment, particularly CLIA and/or GLP 
  • Knowledge of NGS, high-throughput screening, assay validation, and lab automation processes and systems
  • Preferred Capabilities and Experience

  • Experience growing, managing, and developing teams
  • Experience managing vendors, including contract discussions
  • Exceptional written and verbal communication skills, with a proven track record of effectively conveying technical and complex information between cross-functional teams
  • High level of comfort in a fast-paced, high-pressure environment
  • Extremely process-oriented mindset, with acute attention to detail
  • Note on culture: Concentric by Ginkgo is a high energy, positive and fast paced environment where new challenges and opportunities arise every day, so this opportunity is ideal for people who thrive in those kinds of environments, and for people who like lots of variety in their day. There are lots of opportunities to learn and grow. The team is motivated by doing high impact work in service to society. To get a sense of the culture at Ginkgo, read some articles in Grow by Ginkgo, the company magazine we produce, which tells the story of synthetic biology in a Ginkgo-authentic way.
    To learn more about Ginkgo, check out some recent press:
    We also feel that it’s important to point out the obvious here – there’s a serious lack of diversity in our industry, and that needs to change. Our goal is to help drive that change. Ginkgo is deeply committed to diversity, equity, and inclusion in all of its practices, especially when it comes to growing our team. Our culture promotes inclusion and embraces how rewarding it is to work with people from all walks of life.  
    We’re developing a powerful biological engineering platform, so we must remain mindful of the many ways our technology can – and will – impact people around the world. We care about how our platform is used, and having a diverse team to build it gives us the best chance that it’s something we’ll be proud of as it continues to grow. Therefore, it’s critical that we incorporate the diverse voices and visions of all those who play a role in the future of biology.
    It is the policy of Ginkgo Bioworks to provide equal employment opportunities to all employees and employment applicants.

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    Company Information
    • Active Jobs 115 Jobs
    • Company Address 27 Drydock Avenue, 8th Floor Boston, MA 02210
    • City Boston
    • Location Massachusetts
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