Our mission is to make biology easier to engineer. Ginkgo is constructing, editing, and redesigning the living world in order to answer the globe’s growing challenges in health, energy, food, materials, and more. Our bioengineers make use of an in-house automated foundry for designing and building new organisms.
We’re looking for driven Automation Operations Engineers to provide front-end support for the automation systems in our Foundries. Working directly with our Automation, Software, and Operations Teams, you’ll assist with identifying and troubleshooting any issues with our automation systems. The role will rely on your research regarding emerging automation technology and applications. You will be responsible for gathering necessary background information of new systems and how they can work within Ginkgo’s labs. You’ll also collaborate with internal and external stakeholders to suggest system improvements and enhance application performance.
Please note: this is a full time role with a shift schedule for evening/weekend hours (4 days x 10 hour shifts). We are unable to provide full sponsorship for candidates outside of the United States, Canada and Mexico. Visa transfers are welcome to apply.
Provide front-end support for automation systems in our high-complexity laboratory
Establish root causes of automation system errors, escalating serious concerns to engineering team members and ensuring issue resolution
Actively participate in post mortem discussions
Management and organizing relevant documentation associated with tasks
Consult with development team members, internal users, and external clients to identify and suggest system improvements and enhance application performance
Assist with the development and maintenance of production integrated systems, including hardware and software
Physical Requirements (physical abilities essential to perform the job)
Frequent sitting and standing; occasional walking and bending; occasional lifting of materials
Frequent use of computer keyboards, monitors and telephones.
Responsiveness to auditory and/or visual alarms and communication devices including: fire alarms, mechanical failure alarms, system alerts, etc.
Sufficient mobility to access equipment, machinery and other customers
Work Environment (work environments, hazards and exposures that may be encountered on the job)
Exposure to minimal but constant noise levels.
Daily functions may include incidental exposure to hazards associated with:
Close proximity to moving mechanical parts and electrical components.
Chemicals such as reagents, carcinogens, corrosives, flammables and fumes.
Microorganisms which can include fungus, bacteria, viruses, etc.
Most functions may require use of protective gear such as eye protection, gloves, and fluid-resistant coats
Desired Experience and Capabilities
Bachelor’s degree in engineering or related field and at least 1 year of industry experience
Experience working with automation equipment in a clinical or biotech laboratory setting is strongly preferred
Prior experience with life sciences production support, and particularly supporting automation processes for clinical laboratories, strongly preferred
Aptitude for troubleshooting problems that occur in a production environment
Novice ability to write scripts and review code to effectively analyze data and resolve problems
Has an introductory level of familiarity with automation equipment and software platforms
Motivated for providing user/customer support
Can communicate through minor issues/troubleshooting with team
Strong level of efficiency and self-motivation to complete tasks accurately and on time
Process-oriented mindset, with acute attention to detail
Strong drive to help our project succeed, keeping in mind Ginkgo’s mission and the customers we’re supporting
Ability to work a shift schedule that requires evening and weekend hours
Can take ownership on small-scale troubleshooting issues
Assists in improvement of existing processes
May provide support/oversight to junior team staff
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We also feel that it’s important to point out the obvious here – there’s a serious lack of diversity in our industry, and that needs to change. Our goal is to help drive that change. Ginkgo is deeply committed to diversity, equity, and inclusion in all of its practices, especially when it comes to growing our team. Our culture promotes inclusion and embraces how rewarding it is to work with people from all walks of life.
We’re developing a powerful biological engineering platform, so we must remain mindful of the many ways our technology can – and will – impact people around the world. We care about how our platform is used, and having a diverse team to build it gives us the best chance that it’s something we’ll be proud of as it continues to grow. Therefore, it’s critical that we incorporate the diverse voices and visions of all those who play a role in the future of biology.
It is the policy of Ginkgo Bioworks to provide equal employment opportunities to all employees and employment applicants.