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Commercial Development Analyst – Operations 280 views

Remote/Boston, MA

Ginkgo Bioworks is a privately held, high-growth and well-funded biotechnology company based in Boston’s Seaport District. Our mission is to make biology easier to engineer.  As a world leader in synthetic biology, we leverage our unparalleled data, automation, and scale capabilities in biological engineering to build custom organisms. Our products work across the economy – from custom proteins for plant-based foods, to novel microbes that can replace traditional fertilizer, to living medicines that respond to conditions in a patient’s body.  
In response to the global COVID-19 pandemic, we have launched a new service: Concentric by Ginkgo. Concentric is Ginkgo’s pandemic response program and the foundation of a long-term biosecurity business that is uniquely positioned to thrive alongside Ginkgo’s core bioengineering capabilities. At the core today is a high-scale testing business delivered via our digital platform, which provides turn-key access to multiple testing modalities. We firmly believe that testing is an essential requirement to re-open the economy as quickly and safely as possible (see our white paper here), and we aim to provide broad access to COVID-19 testing solutions to support the national testing capacity. 
As a Commercial Development Analyst , you will be a core part of the Commercial team at Ginkgo as we continue to scale Concentric. Broadly, the team focuses on four key areas: go-to-market strategy, account development, delivery assurance, and product innovation. Your role will be to help develop and implement the strategy of one or more of these areas. As we launch testing capabilities in new markets, your initiative, entrepreneurship, and teamwork will shine as you adapt this offering to meet customer needs. By developing and driving relationships with key accounts and running delivery of our service, you will expand relationships into lasting partnerships. As issues arise, you will find creative solutions and ensure customer success – learning from each customer and flowing this thinking back into service development.  Your role will be varied and high impact, and a critical part of our national solution to COVID-19. 
Come join our dynamic, passionate and collaborative team!


  • Primary focus as operations analyst
  • Coordinate communications with our lab partners
  • Conduct analysis on lab processing, including calculating key metrics
  • Provide support on technology and lab issues (troubleshoot with delivery team)
  • Update schedule/Order Management System based on new sales information and lab capacity
  • Conduct the day to day monitoring of the status of samples throughout the process, including weekend and late night support
  • Supports process improvement initiatives and helps develop materials for standardization of procedures
  • Includes some weekend and late night support
  • Desired Experience and Capabilities

  • Work experience in Consulting, Operations, Client Service, or Business Development
  • Proven track record of project ownership and results orientation in a team setting
  • Strong analytical skills, with an ability to develop fact-based and informed opinions
  • Excellent communication skills, emotional intelligence, and an ability to work across organizational boundaries
  • Strong organizational skills and ability to multitask
  • Interest in working in a high-growth, flexible, and dynamic environment
  • Note on culture:  Concentric by Ginkgo is a high energy, positive, and fast paced environment where new challenges and opportunities arise every day, so this opportunity is ideal for people who thrive in those kinds of environments, and for people who like lots of variety in their day.  There are lots of opportunities to learn and grow. The team is motivated by doing high impact work in service to society. To get a further sense of the culture at Ginkgo, check out some articles in Grow by Ginkgo, an online magazine we produce which tells the story of synthetic biology in a Ginkgo-authentic way.
    To learn more about Ginkgo, check out some recent press:
    We also feel that it’s important to point out the obvious here – there’s a serious lack of diversity in our industry, and that needs to change. Our goal is to help drive that change. Ginkgo is deeply committed to diversity, equality, and inclusion in all of its practices, especially when it comes to growing our team. Our culture promotes inclusion and embraces how rewarding it is to work with people from all walks of life.  
    We’re developing a powerful biological engineering platform, so we must remain mindful of the many ways our technology can – and will – impact people around the world. We care about how our platform is used, and having a diverse team to build it gives us the best chance that it’s something we’ll be proud of as it continues to grow. Therefore, it’s critical that we incorporate the diverse voices and visions of all those who play a role in the future of biology.
    It is the policy of Ginkgo Bioworks to provide equal employment opportunities to all employees and employment applicants.
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    Company Information
    • Active Jobs 110 Jobs
    • Company Address 27 Drydock Avenue, 8th Floor Boston, MA 02210
    • City Boston
    • Location Massachusetts
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