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Operational Coordinator (remote) 22 views

Denver, CO

Hi friend.
 
We are in the business of using science, engineering, technology, social awareness and some common sense, to create safe, natural, healthy and delicious consumer products which support a more verdant planet. We are in this business because we believe the world urgently needs us to invent ways to make the products, we all love and enjoy, while using less water, land, animals, and energy. We need to care. We must work hard. We must work fast.
 
Our first brand, Brave Robot, is off and running and we’re seeking individuals who are passionate about making the world a kinder, greener, more equitable place and who can function in a rapidly evolving, collaborative start-up environment.  In order to save the planet, we must make it easy for them to find, try, and buy Brave Robot Animal Free Dairy Ice Cream

OPERATIONAL SUPPORT

  • Work with team obtain final formulation, instruction & material specification to prepare, organize and setup bill of material (BOM) for assembly.
  • Create and assign new part number and naming to unique stock or assembly
  • Configure and create assembly BOM; identify details where it fits in the hierarchy of the BOM (single level or phantom)
  • Ensure BOM is being reviewed and approved by the required department.
  • Ensure formulation and costed BOM is populating correctly in NetSuite.
  • Prepare and submit BOM to co-packer (CMO). Ensure data is correctly setup by CMO prior to production start.
  • Work with Quality team maintain and update lot structure by product category and by CMO.
  • Create and maintain Manufacturing Batch Record (MBR) for each assembly. Ensure we have accurate data and instruction listed and share to CMO for execution.
  • Assist in create, release and firm work order for production.
  • Assist in create Purchase Order to CMO. Verify final product yield, confirm CMO charges and receive PO in NetSuite.
  • Assist in stock investigation where variances are found post-production.
  • Review and manage finished good stock level at 3PL warehouses. Replenish and arrange product transfer in a timely matter.
  • Create transfer order from warehouse to warehouse.
  • Audit and reconcile stock balance by batch in all warehouses each month end. Investigate variances ensure stock are correct for business.
  • Track freight cost spent; analyze data for month-end reporting
  • Other support in operation as needed
  • CUSTOMER & SALES SUPPORT

  • Work through the setup process for new customers
  • Setup EDI, test & confirm communication, export & import transactions, resolve any issues arise.
  • Ensure orders are confirmed, processed and invoiced in a timely manner.
  • Ensure proper documents are received, verified details and upload to orders as supporting documents.
  • Update B2B tracking log; consolidated stock document for inventory tracking and sales tracking.
  • Work with customer/buyers consolidate orders as-needed basis to optimize freight cost
  • Manage and process claims or deductions in combination with sales.
  • Manage B2B customer complaint- log & report cases, escalate to Quality & management team, follow up with customer.
  • Support and answer customer inquiries
  • Manage and maintain product information in 1 World Sync and GS1.
  • Assist in month-end closing ensure orders are fully closed and stock balance are accurate.
  • Other support to sales team on a needed basis.
  • Ideal background:

  • Detail-oriented, organized, and self-starter.
  • Knowledge or experience in inventory management
  • Some manufacturing background preferred
  • Good excel skill
  • Help us create the foods we love, without the impacts we hate.

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    Company Information
    • Active Jobs 7 Jobs
    • Company Address Madison, WI, USA
    • City Madison
    • Location Wisconsin
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