Misfits Market is a mission-driven company creating the affordable online grocery store of the future. We’re a high-growth startup whose north star is making high-quality food more accessible to more people. By tackling inefficiencies in the food system, we’ve created a new supply chain that brings value to farmers and food makers, fights food waste, and saves our customers an average of $25.17 per order. Since 2018, our passionate and motivated team of problem solvers has built a full online grocery marketplace and rescued more than 228 million pounds of food. With each new zip code we serve (we’re up to 38,000 now!), we’re one step closer to our goal of eliminating food deserts in America by 2025.

We are now seeking a Product Manager, Platform Systems to join our team, working on our Business Systems. As a member of the Product team at Misfits Market, you will be responsible for building, maintaining and iterating on our enterprise systems to unlock capabilities to support the business’ exponential growth.

In this collaborative role, you’ll work closely with the department leads, our in-house Engineering and Data teams, external partners, and other stakeholders to develop, define, and grow cutting edge technologies.

You will:

• Improve our ability to optimize functional business unit operational activities in real-time 
• Enable our Operations team to be more autonomous in day-to-day operations
• Increase ability to measure and attribute various business operational processes 
• Contribute to the strategic development for product focus areas (e.g. WMS, etc.)
• Scope new internal features and products, working with your teammates to gather requirements, write business cases, track progress, and deliver value
• Help write, edit, and maintain product documentation
• Deliver features that contribute to top-priority metrics and targets for the team to impact
• Project manage cross functional initiatives toward goal of successful technical implementation
• Prioritize across requests from a variety of internal stakeholders 
• Own feature development that contributes to the overarching operations technology roadmap, based on Misfits Market’s business objectives and metrics
• Manage day to day tickets from grooming to release
• Ensure that stakeholders stay informed about relevant progress and decisions regarding each product
• Run demos and meetings with stakeholders and functionality consumers

You are:

• Backed by 2 to 4 years of experience developing, defining, and growing multiple business systems that impact many different parts of an organization
• Familiar with Agile, scrum, and other project management methodologies
• Equipped with a technical mindset, empathy for users, systems thinking, and an eye for good design—all of which help your understanding of how to create and deliver exceptional products
• A naturally curious person who dives deep into any available information to better understand the task at hand
• Strong influencer who is able to gain buy in, and move initiatives forward, at various levels within the company and externally
• A well-rounded communicator who can write clear expository prose on complex topics and facilitate compelling presentations
• Strong analytical reasoning skills and experience analyzing scenarios quantitatively
• Able to measure the business impact of back-end systems you've product-managed
• Ready to make tough decisions when needed
• Comfortable being both a team player and a leader while contributing on a variety of projects
• Highly autonomous and driven by the desire to help others
• Experience with business systems such as supply chain/inventory, material handling systems/warehouse management systems, and/or demand forecasting systems a plus
• Experience working for a company that has a heavy consumer-facing element, like e-commerce a plus

Benefits:

• Unlimited PTO
• Flexible work location with remote availability
• Free Misfits Market subscription
• Multiple health, dental, and vision plan options 
• Life Insurance
• 401k plan 
• Commuter benefits

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