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Senior Manager, Social Media 63 views

The Humane Society of the United States (HSUS), the nation’s most effective animal protection organization, is seeking a Senior Manager, Social Media for the Digital Marketing department. In this position you will provide strategic direction on the organization’s social media marketing and customer service efforts, carefully melding what our supporters care about with the organization’s advocacy, fundraising, and branding goals.

You will be responsible for:


  • Providing strategic direction and project management on social media efforts to ensure alignment with the organization’s priorities, goals, and policies;
  • Developing strategic, creative content for all social channels;
  • Managing the calendar for the organization’s social media properties;
  • Managing and developing a team of employees, including but not limited to managing employee workload, ensuring deadlines are met, and employee growth and development;
  • Leading measurement, analysis, and reporting on the Social Media team’s efforts;
  • Leading various projects to evaluate, monitor, refine and grow our social media presence online;
  • Collaborating with other departments such as donor care and direct marketing to provide a donor-centric experience for our supporters;
  • Acting as the liaison between HSUS and other companies to ensure we have the latest tools and resources;
  • Staying abreast of the latest trends and best practices in digital marketing, including networking with non-profit colleagues;
  • Supporting implementation of campaigns and projects to reach list growth, fundraising, advocacy, customer service, and brand management goals;
  • Participating in and assisting with organizational wide efforts as needed;
  • Providing guidance and support to the organization as needed.


Qualifications and Requirements:


  • Bachelor’s degree in marketing, liberal arts, communications, or other relevant field, or equivalent work experience required;
  • At least six (6) years of experience in digital marketing activities with a concentration on social media require;
  • Management/supervisory experience strongly preferred;
  • Demonstrated, intensive knowledge of the internet, online trends, and the use of the internet for advocacy and/or social change a must;
  • Demonstrated knowledge and understanding of staff management practices and processes and the ability to establish accountabilities and expectations and manage performance to achieve results;
  • Ability to work both independently and as an effective team member;
  • The ability to build/foster relationships by reinforcing trust and respect, and demonstrating high standards of tact, diplomacy and discretion;
  • Attention to detail and commitment to excellence demonstrated by the delivery of quality and timely outcomes;
  • Strong written and verbal communication skills;
  • Passionate interest in animal protection issues.


This position is based in the Washington DC Metro Area – Remote eligible.

The health and safety of our candidates, employees, and the communities in which we work is our top priority. The Humane Society of the United States has implemented a mandatory COVID-19 vaccination policy for all U.S. employees, including new hires. We make reasonable accommodations for employees with disabilities or sincerely held religious beliefs. All U.S. new hires will be required to show proof of COVID-19 vaccination prior to their first day of employment.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, and disability, marital or parental status or protected veteran status.  EOE 

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Company Information
  • Active Jobs 32 Jobs
  • Company Address 1255 23rd Street NW, Suite 450 Washington, DC 20037
  • Location District of Columbia
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