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Senior Product Manager- Digital Customer Experience 69 views


Who We Are:
Founded in 2013, Thistle is a food-tech startup empowering our customers to get and stay healthy while improving the sustainability of our food system. We deliver delicious, healthy, plant-forward meals, cold-pressed juices and snacks to customers who want to put their nutrition on auto-pilot.
We don’t want to be just another food delivery startup or meal-kit company. Our focus is on the health and happiness of our customers, and we are revolutionizing how fresh, nutritious, high-quality food is purchased, manufactured, and delivered at scale. Thistle is headquartered in San Francisco and we are backed by some amazing investors in the Bay Area and beyond.
About the Role: 
We’re looking for an exceptional Senior Product Manager, reporting to our Director of Product, to lead the product strategy, definition, and launch of Thistle’s consumer offerings.

What You’ll Do:

  • Set the vision for the future of Thistle’s web and mobile products.
  • Constantly learn about our customers by co-leading research, analyzing behavior and data, and collecting feedback.
  • Identify and prioritize significant opportunities to map out both near term and long term product roadmaps.
  • Work backwards from customer needs all the way to the technical capabilities that will best address those needs.
  • Collaborate effectively with cross-functional partners, including engineering, design, data science, marketing, culinary development, operations, customer support, and third-party partners.
  • Use quantitative and qualitative user data to build well-crafted products for end-users.
  • We’re excited about you because you have:

  • 5+ years of consumer digital product management experience, preferably in a high-growth company.
  • Bachelor’s degree in a technical field or equivalent practical experience.
  • Experience launching and iterating on successful consumer products over several product lifecycles.  Experience managing both web and mobile products.
  • Ability to define a long-term product or business strategy, while executing on short-term product development goals.
  • A deep understanding and empathy for end-users; a passion to advocate for the customer while balancing competing considerations and making the right trade offs.
  • Strong skills around cross-functional collaboration, influence, and communication; an ability to achieve clarity and drive focus in a complex and dynamic environment.
  • Experience contributing to engineering discussions around technology decisions and strategy related to a product
  • Strong analytical and quantitative skills, including the ability to self-serve to collect/query data and appropriately use data to back up assumptions and develop business cases. Familiarity with A/B testing and experimentation a plus.
  • Excellent written and oral communication skills.
  • We understand that everyone is going to have strengths and weaknesses with regards to different aspects of this role. We encourage you to apply even if you feel some of the expectations would be challenging to meet.
  • Life at Thistle:

  • Join a kind, diverse, passionate & driven team of all backgrounds
  • Generous employee discount 
  • Casual work environment
  • Team-building and frequent wellness events
  • Comprehensive health benefits(medical, dental, vision) to fit your needs
  • Flexible time off policy 
  • Competitive salary & equity package
  • First Fridays – get the first Friday of every month off!
  • Diversity, equity, and inclusion are essential values at Thistle. We know we’ll do our best and most impactful work when we feel we’re represented and we belong. We’re proud to actively recruit and hire talented people from a wide variety of backgrounds and experiences. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.  You can get some deeper insight into how we approach DEI, along with some statistics on the internal demographics of the company and leadership team, here:

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    Company Information
    • Active Jobs 36 Jobs
    • Company Address San Francisco, CA, USA
    • City San Francisco
    • Location California
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