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Technical Operations Manager 96 views

Boston, MA

Our mission is to make biology easier to engineer.  Ginkgo is constructing, editing, and redesigning the living world to answer the globe’s growing challenges in health, energy, food, materials, and more.  Our bioengineers make use of an in-house automated foundry for designing and building new organisms.
We’re seeking a Technical Operations Manager to manage and grow our team of Automation Operations Engineers, who oversee and perform preventative maintenance, routine repairs, and instrument swap outs as necessary on automated systems within our high-complexity laboratories. We are also growing the team’s responsibilities and are looking for someone with a track record of managing people and of navigating a complex environment while leading a team through its growth. The Technical Operations Manager is responsible for providing leadership for laboratory equipment support. In this role you will manage real time lab support for Ginkgo’s Boston and Cambridge sites by supporting equipment maintenance and help requests.


  • Manage and grow a team of Automation Operations Engineers
  • Identify domains and task areas that Automation Operations engineers could/should expand into ownership over
  • Help provide training and ongoing support for all Automation Operations Engineers
  • Align Automation Operations personal growth objectives with team and company vision
  • Manage team processes, iterating and improving when necessary
  • Ensure all preventative maintenance tasks and routine repairs are carried out thoroughly and on schedule 
  • Assign and monitor progress of all Automation Operations tasks
  • Help facilitate engagement with equipment vendors 
  • Periodically inspect work carried out to ensure highest quality 
  • Facilitate communication with Foundry teams, including regarding issues with equipment that may affect their work
  • Lead initiatives for improvements to established processes
  • Ensure preventive maintenance logs and other key pieces of documentation are kept up to date
  • Aid in building a culture of safety
  • Desired Experience and Capabilities

  • B.S. or equivalent in a related technical field
  • 5+ years of experience managing teams
  • Experience with operating 24×7 support teams
  • Experience with high throughput lab automation
  • Experience working in regulated environments (such as CLIA, GMP, ISO1400, etc)
  • Experience working with complex software platforms
  • To learn more about Ginkgo, check out some recent press:
    We also feel that it’s important to point out the obvious here – there’s a serious lack of diversity in our industry, and that needs to change. Our goal is to help drive that change. Ginkgo is deeply committed to diversity, equity, and inclusion in all of its practices, especially when it comes to growing our team. Our culture promotes inclusion and embraces how rewarding it is to work with people from all walks of life.  
    We’re developing a powerful biological engineering platform, so we must remain mindful of the many ways our technology can – and will – impact people around the world. We care about how our platform is used, and having a diverse team to build it gives us the best chance that it’s something we’ll be proud of as it continues to grow. Therefore, it’s critical that we incorporate the diverse voices and visions of all those who play a role in the future of biology.
    It is the policy of Ginkgo Bioworks to provide equal employment opportunities to all employees and employment applicants.

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    Company Information
    • Active Jobs 98 Jobs
    • Company Address 27 Drydock Avenue, 8th Floor Boston, MA 02210
    • City Boston
    • Location Massachusetts
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