Technical Product Manager, IT 42 views

Boston, MA

Our mission is to make biology easier to engineer. Ginkgo is constructing, editing, and redesigning the living world in order to answer the globe’s growing challenges in health, energy, food, materials, and more. Our bioengineers make use of an in-house automated foundry for designing and building new organisms. Today, our foundry is developing over 40 different organisms to make different products across multiple industries.
Ginkgo has built a strong set of internal software applications, DevOps and IT infrastructure, automation, and processes that enable high-throughput genetic engineering across multiple species. As a Technical Product Manager, you will work with our IT Operations team to improve the physical and virtual infrastructure that will allow Ginkgo to scale faster than ever. Our network is continuously upgraded and extended to cover our expanding footprint, and our Cloud-first architecture strategy is driving a massive buildout in AWS. In addition, our  ever-evolving security and compliance needs require continuous development and deployment of security appliances and applications. Every one of our Foundry services and support organizations are stakeholders with unique requirements — therefore, it will take a skilled TPM to optimally manage our operations planning and execution.
Please note:  The position requires availability to work onsite at our office in Boston.

Responsibilities

  • Oversee IT products and act as the product owner for an IT projects team.
  • Lead product planning, including short-term release plans and long-term roadmaps for IT projects
  • Build, groom, and prioritize the backlog for IT projects, and coordinate delivery on time and on budget
  • Work closely with other stakeholders within Digital Technology (such as DevOps, Security, and Software) and in the Foundry 
  • Guide build vs. buy decisions about products and services to accelerate delivery of IT services with the highest value to Ginkgo
  • Stay current with IT best practices, to understand how these rapidly evolving technologies can be applied to your products and stakeholders
  • Define and track key performance metrics and other measurable success criteria
  • Collect and synthesize internal customer feedback to identify product gaps and define user requirements to close them
  • Work with stakeholders and IT team to understand the implications of solution ideas 
  • Help develop processes around effective IT project execution.
  • Collaboratively develop the best solutions that can be delivered in a time and cost sensitive manner
  • Align development teams and stakeholders around the solutions developed by advocating for them, ensuring their quality, and maintaining user engagement
  • Desired Experience and Capabilities

  • Bachelor’s degree (or higher) in computer science, information technology, or related field
  • At least four years of technical product and/or project management experience, OR one year of technical product management experience with project management certification
  • Industry experience in IT support, systems/network administration, or IT project or ops role strongly preferred
  • Proficiency with Windows, Mac, and Linux strongly preferred
  • Demonstrated ability to break down complex problems into actionable steps
  • Prior experience with leading or supporting user research strongly preferred
  • Experience in an agile development environment
  • To learn more about our Software Team and how we’re growing Ginkgo’s platform, check out our team page. as well as some of the team’s blog posts:
    To learn more about Ginkgo, check out some recent press:
    We also feel that it’s important to point out the obvious here – there’s a serious lack of diversity in our industry, and that needs to change. Our goal is to help drive that change. Ginkgo is deeply committed to diversity, equality, and inclusion in all of its practices, especially when it comes to growing our team. Our culture promotes inclusion and embraces how rewarding it is to work with people from all walks of life.  
    We’re developing a powerful biological engineering platform, so we must remain mindful of the many ways our technology can – and will – impact people around the world. We care about how our platform is used, and having a diverse team to build it gives us the best chance that it’s something we’ll be proud of as it continues to grow. Therefore, it’s critical that we incorporate the diverse voices and visions of all those who play a role in the future of biology.
    It is the policy of Ginkgo Bioworks to provide equal employment opportunities to all employees and employment applicants.

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    Company Information
    • Active Jobs 105 Jobs
    • Company Address 27 Drydock Avenue, 8th Floor Boston, MA 02210
    • City Boston
    • Location Massachusetts
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